Ethical and social challenges with developing autonomous agents to detect and warn potential victims of Mass-marketing fraud (MMF)

Monica Whitty, Matthew Edwards, Michael Levi, Claudia Peersman, Awais Rashid, Angela Sasse, Tom Sorell, Gianluca Stringhini


Mass-marketing frauds (MMFs) are on the increase. Given the amount of monies lost and the psychological impact of MMFs there is an urgent need to develop new and effective methods to prevent more of these crimes. This paper reports the early planning of automated methods our interdisciplinary team are developing to prevent and detect MMF. Importantly, the paper presents the ethical and social constraints involved in such a model and suggests concerns others might also consider when developing automated systems.

Date: April 2017
Published: WWW ’17 Companion Proceedings of the 26th International Conference on World Wide Web Companion, Pages 1311-1314
Publisher: ACM
Publisher URL
Full Text: Available here (opens PDF)