Makayla Lewis and Lizzie Coles-Kemp

Abstract

This paper presents an adult visual narrative stimulus (tactile visual library) that supports the reduction of physical distance between the user-centred design practitioner (maker of the visual narrative artefact) and the user narrative. Two user experience storytelling sessions were conducted involving adult participants, within a community centre in the United Kingdom, who identified themselves as community centre workers or community centre users. A tactile visual library was used to support the production of current experience comic strips, a previously developed instrument that prompts adult visual narrative production. This paper discusses the design philosophy and role of the tactile visual library and presents the method developed to rigorously analyse, verify and display adult user narratives.

Keywords: Tactile visual library, current experience comic strips, participatory design and actual physical distance
Date: August 28, 2014
Presented: NordDesign 2014, Aalto University Design Factory, Espoo, Finland, 27-29th August 2014.
Publisher: The Design Society
ISBN: 978-1-904670-58-2 / 978-1-904670-59-9
Publisher URL: https://www.designsociety.org/publication/36192/a_tactile_visual_library_to_support_user_experience_storytelling
Full Text: http://pure.rhul.ac.uk/portal/files/23325410/_FINAL_Lewis_ColesKemp_NordDesign2014.pdf

Categories: Publications