Investigative Interviewing of Cybercrime Victims to Gain Best Evidence

Dates: February 2019 – December 2019

Lead researchers: Professor Eerke Boiten, De Montfort University

Overview: The aim of this project was to improve police interviews with victims of cybercrime. There was a range of evidence available regarding best practice in terms of how police can best interview traditional crime victims but interviewing of cybercrime victims differs from other types of crime. For example, there is a need to elicit technical information regarding the crime and the potential impacts on victim cognitive function and memory retrieval from use of digital devices. The work built understanding of the types of interviews with victims being conducted by law enforcement, how they are conducted, the challenges interviewers face, and how they could be improved.

This was intended to be achieved by:

  • Exploring current practices and procedures and the cybercrime technology underpinning police interviews with victims of cybercrime in the UK.
  • Identifying ways of improving the investigative interviewing of victims of cybercrime. This will include developing an interviewing protocol/guide and or/ training material taking into account insights from previous research, outcomes of the exploration of interviewing practices, and technological developments in malware and other cybercrime.
  • Assessing the use of complex interviewing techniques, such as cognitive interviews, in cybercrime cases.

Funders: Home Office


Posted on

December 9, 2021