Makayla M. Lewis and Lizzie Coles-Kemp
This paper presents comic strips as an approach to align personas and narrative scenarios; the resulting visual artifact was tested with information security practitioners, who often struggle with wider engagement. It offers ways in which different professional roles can work together to share understanding of complex topics such as information security. It also offers user-centered design practitioners a way to reflect on, and participate with, user research data.
Date: Apr 26 – May 1 2014 Presented: Extended Abstract at CHI’14 Human Factors in Computing Systems, Toronto, Canada. Publisher: ACM Publisher URL: http://dx.doi.org/10.1145/2559206.2581323 Full Text: http://pure.rhul.ac.uk/portal/en/publications/who-says-personas-cant-dance%28ec7a1e9c-f21a-4641-a1ca-b63954864f4f%29.html